All TRS member benefits for April were paid in full and on schedule today, despite coronavirus restrictions.
Working from home, TRS staff processed and certified payments for 124,853 retired members and beneficiaries and sent the payment requests to the Illinois Comptroller’s office. The Comptroller’s office then transferred the funds on time to the bank accounts of all eligible members.The benefits paid totaled $586 million.
TRS began organizing its response to COVID-19 on March 3rd, when only four cases of the virus had been identified in Illinois. As concerns about the pandemic increased, TRS established “paying member benefits in full and on time” as its top priority if the System’s offices were closed.
TRS closed its offices to visitors on March 13 and completely closed the office on March 15, implementing its “work from home” procedures. The payment procedures normally conducted in the office were tested several times within the remote network before the actual benefit “payroll” was processed.
While medical professionals, first responders and many others are doing heroic work on the front lines of Illinois’ response to the pandemic, TRS is proud to be part of the network of essential government services and to be on the job for our members and their communities.
TRS is prepared to continue to deliver benefits remotely for as long as it takes for life in Illinois to return to normal.